Privacy Policy

ax.AI respects user privacy. This Privacy Policy explains how ax.AI ("we", "us", or "our") collects, uses, stores, and shares information when you access or use any ax.AI website, platform, bot, or related service.

1. Information Collected

Account Details

When you register for ax.AI, information such as your username, email address and profile picture is collected.

Subscription and Purchase Data

When purchasing premium features or services, transaction information is recorded. This may include payment status, purchase identifiers, or license key information. Payment card details are not stored by ax.AI and are processed by our third-party payment provider (Stripe).

Service Usage Data

Information relating to how the platform is used may be recorded. This includes interactions with features, commands, bots, or tools provided by ax.AI.

Technical and Device Data

Basic technical information may be collected to operate and secure the platform. This includes IP address, browser or user agent information, and session activity.

2. Use of Collected Information

Information collected by ax.AI is used for the following purposes:

• Operating and maintaining the platform
• Providing and enabling features and services
• Processing purchases and enabling premium access
• Sending account-related messages such as verification emails or service notices
• Improving system performance and user experience
• Monitoring usage patterns and platform activity
• Preventing abuse, fraud, or unlawful activity and protecting the integrity of ax.AI services

3. Information Sharing

ax.AI does not sell personal information.

Information may be shared in the following situations:

Service Providers

Certain third-party companies may process information on behalf of ax.AI in order to provide services such as payment processing, hosting, infrastructure management, or email delivery.

Legal Requirements

Information may be disclosed when required by applicable law, legal process, or regulatory obligation.

User-Directed Sharing

Information may be shared when you choose to connect external services or authorize integrations, such as linking your account with Discord.

4. Data Protection

Reasonable safeguards are implemented to protect stored information against unauthorized access, loss, alteration, misuse, or disclosure. No online service can guarantee absolute security, but protective measures are applied to reduce risk and maintain system integrity.

5. User Rights and Controls

Users maintain control over their personal information.

You may:

• View and update profile information through account settings
• Manage connected services and active sessions
• Request account deletion and associated data removal

Requests related to personal data may be submitted through support.

6. Third-Party Platforms

ax.AI services may interact with external platforms and services, including Discord for community features and Cloudflare for security verification. These providers operate under their own privacy policies, which should be reviewed separately.

7. Policy Updates

This Privacy Policy may be updated periodically. When updates occur, the revision date will be modified at the top of this document. Continued use of ax.AI services after changes indicates acceptance of the updated policy.

8. Contact

Questions regarding this Privacy Policy or data handling practices can be directed to:

support@axai.uk